Frequently asked question?
Filament/printers/resin that are not in stock now.
There are several states:
1. In the stage of testing the product, it is uncertain whether it will be sold.
2. Eryone opened a product launch conference internally, but mass production has not yet started
3. It has been mass-produced. It will take about 45 days to arrive on the way to the overseas warehouse.
1.for products that are not determined to be mass-produced because we do not know the demand, we open pre-orders. you can purchase them in advance to let us know whether to produce the product, that is, you decide whether the product will be produced.
2.save 15% on preorder items.preorder code PREORDER
5.When can I cancel my preorder items?
You can cancel any time,but there is corresponding responsibility.
Send us email
7.Responsibilities for cancelling prorder items after preorder ends.
1.for products that have not been mass-produced because we do not know the demand, we produce products according to the pre-sale demand. If you cancel the order after the pre-sale ends, you need to bear 50% of the payment, which means we will only refund 50% Payment.2.for products that are incoming to oversea,you can get full refund.