SHIPPING POLICY

S H I P P I N G    P O L I C Y

Eryone retail website works closely with its carriers to provide a competitive shipping experience for our customers.

S H I P P I N G   A R E A S

①Free shipping rate applies to places on all items across website(Discount items will charge a little,Some remote areas in Canada,shipping fee will higher a little)

②We ship to: US, Canada, United Kingdom, European Union countries(Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.)

S H I P P I N G  S P E E D

Standard Shipping.(currently).

C A R R I E R S

DHL,Fedex,UPS,USPS,GSL,Royal Mail,Canada Post

S H I P P I N G  T I M E S

Handle Order

Time: We will handle the order in 3 days and send you the tracking information.

Cancel Order: Cancel the order within 24 hours after payment.

Out of stock: After your payment if the product out of stock we will let you know within 3 days. You can Change the product or You can wait until goods in stock or You can get Refund.

Warehouse

We have several warehouses located in US, CA, UK, EU and China.For US,CA,UK and EU friends we will fill the order from nearby warehouse.

For the other countries we will fill the order from "China".

Shipping rate from overseas warehouse

Shipping rate from China

Shipping time from overseas warehouse

Shipping time from China

N O T E

-If you ask to change the address after the order has been shipped, we cannot guarantee that your order will be updated. In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.

-Free Standard Shipping for Regural items on Orders Over $20 in the US, Canada and 24 Euro in European countries, United Kingdom.

-Discount item needs to charge shipping fee a little,no free shipping.

-Orders placed after 4am (EST) will be processed the following business day.

-Orders placed after 4am (EST) on Saturday, will be processed the following Monday.

-Overnight orders placed Saturday before 4am (EST) will be delivered the following Monday.

-Business days are Monday-Saturday,

-We do not process, ship or deliver orders on Sundays and Chinese holidays.

-After you place an order with us, please allow 1-3 business days for us to ship your order.

PLEASE NOTE:

You will receive an email notification once your order ship.

Allow approximately 2 – 5 business days (Monday – Saturday) for tracking information to update.

When you place an order, be sure to enter the correct name, address, and contact information so that we can deliver your items successfully.

ERYONE assumes no responsibility for delayed or rejected orders due to the following reasons:

• Shipping time might be delayed for 1-2 days for transportation to remote regions. If your order is delayed for more than 2 days, you can contact Eryone Support (support@eryone.com) for the reason.

• Delay or delivery failure because of the consignee’s actions. These actions include, but are not limited to: changing the address after shipment, entering an unknown address or wrong address, entering incorrect contact information, and refusal to receive, etc.

• Delay due to force majeure. “Force majeure” means an unforeseen, inevitable, or insurmountable objective situation and other objective conditions that cause delayed shipping, including, but not limited to: national or regional air or ground transportation system controls or interruptions (e.g., weather reasons), communication system interference or malfunction, government actions, postal administration policy changes, wars, earthquakes, typhoons, floods, fires, heavy rain, heavy fog, and other similar events.

• Shipments that are confiscated or disposed of due to a violation of transportation regulations.

• Mail and packages cannot be delivered to the consignee’s address during weekends, national holidays, and festivals.

• The consignee address is a school, unit, or residential community where the courier has no access.

FAQ

1. After I place an order, how do I change my order before shipment?

You can contact us(support@eryone.com) to change what you want, as long as the order has not yet been shipped. If shipped,cannot change.

2. Are there shipping charges for repeated delivery, rejected packages, or returned packages without reason?

Yes. The consignee will be responsible for extra delivery charges if delivery failures are caused by the consignee. Shipment charges for returned products because of order cancellation or package rejection after the goods have been shipped will be at the consignee’s own expense and will be deducted from the refund. Shipment charges for returns without reason will be at the customer’s expense, and will be deducted from the refund.

3. Under what circumstances will the Eryone Online Store cancel an order unilaterally?

The Eryone Online Store sells and ships products to end-user customers only. You may not commercially distribute, publish, license, or resell any products or services obtained from the Eryone Online Store. We reserve the right to cancel your order and refund the original account if we detect one of the following violations before the goods are shipped out or signed for: 

• Shopify identified your order as a high-risk order.

• Eryone receives notification from the credit card issuer or PayPal that the transaction was somehow fraudulent.

• Eryone determines that the purchase was made through improper means or finds evidence that the order was not made legally.